Chargeback recovery for Razorpay disputes
Razorpay disputes get a written response and documents built from your own records, contested through Razorpay’s Disputes API before the respond-by date.
Early access · First 25 disputes free · then 15% of what we recover, you keep 85%
How it works
How it works with Razorpay.
Connect once. Each response is built, checked and filed for you.
- 01
Connect Razorpay
One click through Razorpay, or your own Razorpay API key.
- 02
Every claim has a source
Disputes by poll and signed webhook, including the pre-arbitration and arbitration rounds. Each claim in the response points to the record it came from, and a checker blocks any that doesn’t.
- 03
Filed before the deadline
The written response goes up as a PDF letter with your exhibits through Razorpay’s Documents API, with a summary of up to 1,000 characters, and is contested in one call.
Dispute types
Every kind of Razorpay dispute.
What each one means, and the evidence that wins it.
Access
What Zevron uses from Razorpay.
- 01
Disputes by poll and signed webhook, including the pre-arbitration and arbitration rounds.
- 02
The payment behind each dispute: card network, customer email and phone.
- 03
Order, subscription and delivery records for the written response.
Every network, every issuer
Razorpay disputes from anywhere, answered in time.
- 7–21 days
- to answer before the bank keeps the money
- 15%
- of what we recover, nothing when we lose
Autopilot
Set it once.
It runs itself.
Zevron finds, builds and files every dispute. You only hear from us when we need something from you.
How it works- Maya ChenYour reviewer
Hi Maya, I’m on the #19286 dispute ($54, due Oct 24). The draft is ready with the order, the renewal terms and the reminder email. One thing would make it much stronger: did Isaac contact your support team before the dispute? Any email or chat works, even a screenshot.
- Maya OkaforYou
Found it. Isaac wrote in two weeks before the charge asking to push the next shipment back a week. We moved it, sent the confirmation, and the box went out on the new date. Pasting the exchange:
“Hi, can you push my next order back a week? Going out of town.” / “Done, your next order now ships on the 14th.”
- Maya ChenYour reviewer
That’s the piece we needed. Asking to delay a shipment shows Isaac knew the subscription was active and chose to keep it, which answers “not authorized” directly. I’ve added it as an exhibit and quoted it in the response. Filing tomorrow morning, well ahead of the deadline.
Example conversation.
Questions
Questions about Razorpay.
Still unsure? Ask me directly.Brandon Graff, Founder · brandon@zevron.aiWhich Razorpay disputes does Zevron answer?
Every open dispute Razorpay reports, in whichever phase it is: retrieval, chargeback, pre-arbitration, arbitration or fraud.
What if Razorpay says the evidence wasn’t enough?
Razorpay reopens the dispute and asks for more. Zevron treats that as a second round and files again before the new date.
Guides
Read next.
- Subscription playbook · How it worksThe chargeback lifecycle: what happens from the dispute to the final decision
- Subscription playbook · Writing the responseHow to write a chargeback rebuttal that banks actually read
- Visa 13.2 · Cancelled recurring transactionVisa 13.2 chargeback (cancelled recurring transaction): what evidence wins
Put Razorpay disputes on autopilot.
Zevron works with Razorpay through its public interfaces. Razorpay and its logo belong to their owners, and Zevron isn’t affiliated with or endorsed by Razorpay.