Shopify

Chargeback recovery for Shopify stores

Zevron reads the orders, subscriptions and deliveries already in your store, builds a cited response for every dispute, and files it through Shopify’s dispute API.

Early access · First 10 disputes free · then 15% of what we recover, you keep 85%

How it works with Shopify. Connect once. Zevron builds each response from the records, files it, and a person checks anything unusual.

1 · Connect

Connect Shopify

Connect your store with one click through Shopify’s OAuth. Zevron reads orders, customers and fulfillments and writes only dispute evidence.

2 · Evidence

Every claim has a source

Disputes as they open, by poll and webhook. Each claim in the response points to the record it came from, and a checker blocks any that doesn’t.

3 · File

Filed before the deadline

Responses are filed through Shopify’s disputeEvidenceUpdate, with the rebuttal in the evidence field that fits the dispute reason.

What Zevron uses from Shopify.

  • Disputes as they open, by poll and webhook.
  • The disputed order, its subscription plan and the customer’s earlier renewals, read from the selling plan on each order.
  • Fulfillments and tracking, with delivery scans from UPS, USPS, FedEx and DHL.
  • Your published refund, return and cancellation policies.

Also works with

Questions about Shopify.

Anything else? Email [email protected].

What access does Zevron need on Shopify?

Zevron reads orders, customers and fulfillments, and writes only dispute evidence. Merchant case links are private and the store’s tokens are encrypted.

Do I need a subscription app connected?

No. Recharge, Skio, Loop and Smartrr record the plan on each order as a selling plan, so Zevron reads subscription proof from Shopify itself. Connecting your app adds the cancellation log.

Which Shopify disputes does Zevron fight?

Subscription, not received, not as described and fraud disputes. Reasons that can’t be contested, such as insufficient funds, are recommended as accept-the-loss to protect your dispute ratio.

Put Shopify disputes on autopilot.

Your first 10 disputes are on us.

Chargeback recovery for Shopify stores · Zevron