Zendesk tickets, as chargeback evidence
The customer’s Zendesk tickets, read for cancel and refund requests, your agents’ replies and the customer’s answers.
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How it works with Zendesk. Connect once. Zevron builds each response from the records, files it, and a person checks anything unusual.
Connect Zendesk
Your Zendesk subdomain, an agent’s email and an API token.
Every claim has a source
Tickets the customer requested, found by email. Each claim in the response points to the record it came from, and a checker blocks any that doesn’t.
Filed before the deadline
The evidence joins the rest of the file Zevron builds for each dispute, then the response is filed on autopilot or reviewed by a person.
What Zevron uses from Zendesk.
- Tickets the customer requested, found by email.
- Cancel or refund requests.
- Agent replies and the customer’s answers.
Also works with
Questions about Zendesk.
Anything else? Email [email protected].
Which tickets are included?
Tickets the customer requested, found by their email.
How are tickets matched to the dispute?
By the customer’s email on the dispute.
Read next.
Put Zendesk disputes on autopilot.
Your first 10 disputes are on us.
Zevron works with Zendesk through its public interfaces. Zendesk and its logo belong to their owners, and Zevron isn’t affiliated with or endorsed by Zendesk.