WhopFraud

Fraud disputes on Whop

The customer says “I didn’t make this purchase”. Zevron builds the answer from your own records, files it through Whop before the deadline, and a person checks anything unusual.

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First 10 disputes free · then 15% of what we recover, you keep 85%

How Whop labels it. Zevron reads the reason on every dispute and answers each of these with the same playbook.

What Whop’s API sends

fraudulent

The card network codes behind it

Visa 10.4Other fraud, card-absent environmentMastercard 4837No cardholder authorizationAmex F29Card not present

The evidence that wins it. Matching identifiers across the customer’s earlier, undisputed orders: the same email, device, IP address or shipping address.

What do you sell?

Required: don’t file without these

Strengthens the case

Argue it in this order

  1. The cardholder has earlier undisputed payments from the same device, IP or email (Visa Compelling Evidence 3.0 when it qualifies).
  2. The same device or IP used the account before and after the disputed charge.
  3. The account owner's email and billing details match the cardholder's.

How Zevron answers it on Whop.

1 · Connect

Connect Whop

One-click Whop OAuth, or an account API key.

2 · Evidence

Every claim has a source

Zevron gathers the order record from your connected tools. Each claim points to the record it came from, and a checker blocks any that doesn’t.

3 · File

On time, every time

Text evidence and exhibits are filed by API, then the dispute is submitted.

  • Zevron reads the response due date Whop sets on each dispute and files before it. You get one submission, so the file is complete before it goes.
  • On Whop, proof of use is the member’s activity after the payment: last access, course lessons, forum posts and chat messages.

Other disputes on Whop.

Cancelled subscription disputes on Whop“I cancelled”, “I didn’t want it to renew” or “I don’t recognize this charge”.Item not received disputes on Whop“It never arrived” or “I never got access”.Not as described disputes on Whop“It wasn’t what I ordered”, “it was defective” or “I was promised a refund”.Duplicate charge disputes on Whop“I was charged twice” or “I already paid another way”.

Fraud on other processors

ShopifyStripePayPalSquareBraintreeAdyen

Questions.

Anything else? Email [email protected].

What does fraudulent mean on Whop?

Whop sends fraudulent when the customer says “I didn’t make this purchase”. Zevron answers it with its fraud (card not present) playbook.

How long do I have to respond on Whop?

Zevron reads the response due date Whop sets on each dispute and files before it. You get one submission, so the file is complete before it goes.

What evidence wins a fraud dispute on Whop?

Matching identifiers across the customer’s earlier, undisputed orders: the same email, device, IP address or shipping address. Required before filing: order record.

What does Zevron cost?

Your first 10 disputes are free. After that Zevron takes 15% of what it recovers and you keep 85%. Nothing is charged on a loss.

Read next.

Visa 10.4 fraud chargeback (card-absent): how Compelling Evidence 3.0 wins itVisa 10.4 · Fraud, card-absent environmentMastercard 4837 chargeback (no cardholder authorization): how to respondMastercard 4837 · No cardholder authorizationFriendly fraud for subscription brands: how to tell it from real fraudSubscription playbook · Friendly fraud

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Zevron works with Whop through its public interfaces. Whop and its logo belong to their owners, and Zevron isn’t affiliated with or endorsed by Whop.

Fraud disputes on Whop · Zevron