StripeDuplicate charge

Duplicate charge disputes on Stripe

The customer says “I was charged twice” or “I already paid another way”. Zevron builds the answer from your own records, files it through Stripe before the deadline, and a person checks anything unusual.

First 10 disputes free · then 15% of what we recover, you keep 85%

How Stripe labels it. Zevron reads the reason on every dispute and answers each of these with the same playbook.

What Stripe’s API sends

duplicate

The card network codes behind it

The evidence that wins it. Each charge matched to a distinct order the customer placed, with its own date, items and amount.

What do you sell?

Required: don’t file without these

Strengthens the case

Argue it in this order

  1. Each charge corresponds to a distinct order the cardholder placed.

How Zevron answers it on Stripe.

1 · Connect

Connect Stripe

One-click Stripe Connect, or a restricted API key you create yourself.

2 · Evidence

Every claim has a source

Zevron gathers the order record from your connected tools. Each claim points to the record it came from, and a checker blocks any that doesn’t.

3 · File

On time, every time

The written response and an exhibit PDF are filed by API with submit: true, so the submission is final and on time.

  • Zevron reads the response due date Stripe sets on each dispute and files before it. You get one submission, so the file is complete before it goes.
  • Stripe takes one submission per dispute. If you use Smart Disputes, turn off its auto-submit for the cases Zevron handles so the two don’t both file.

Questions.

Anything else? Email [email protected].

What does duplicate mean on Stripe?

Stripe sends duplicate when the customer says “I was charged twice” or “I already paid another way”. Zevron answers it with its general playbook.

How long do I have to respond on Stripe?

Zevron reads the response due date Stripe sets on each dispute and files before it. You get one submission, so the file is complete before it goes.

What evidence wins a duplicate charge dispute on Stripe?

Each charge matched to a distinct order the customer placed, with its own date, items and amount. Required before filing: order record.

What does Zevron cost?

Your first 10 disputes are free. After that Zevron takes 15% of what it recovers and you keep 85%. Nothing is charged on a loss.

Stop answering Stripe duplicate-charge claims by hand.

Your first 10 disputes are on us.

Duplicate charge disputes on Stripe · Zevron